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FAQ
We're here to help make sure you get the right size and the right fit for your new gear! If you have any questions get in touch and we'll help to ensure you get a perfect match.
What's your return policy?
Our policy is make it easy! Free postage paid returns within 30 days for any full priced item. Jump onto your account, select the item you want to exchange and we will email you the return label or give you instructions. Got more questions? Send us an email thelab@liveandbreatheactive.com
How long will it take to get my order?
It depends on where you are. We process orders same day, and depending on what service you've chosen, it could be next day or a couple of days for Australia Post to get your order to you.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Need something urgently? Get in touch, we'll always look for options for you.
How do I know my size?
Our size charts are designed to get a great fit for you. We have both height & weight as well as measurements to help you find the right size. If you're still not sure, give us a call, we find we get people into the right size over the phone with a few questions and decades of experience.